Call: 717.381.4900

Lancaster, PA

Call: 717.381.4900

Lancaster, PA

Coordinating the services that matter to you

Learn More About Supportive Care at The Long Community at Highland

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Supportive Service Coordination at The Long Community at Highand

The Supportive Service program at The Long Community provides on-site supportive service coordination, enabling residents to age-in-place by providing them with opportunities to maintain social networks, transportation services and health/wellness education. If inpatient skilled nursing and rehabilitation is needed, the staff works with residents to facilitate arrangements and coordinate a timely return to The Long Community.  The staff also works cooperatively with the residents in the establishment of the Resident Council, the organization primarily responsible for social and recreational activities.

Supportive Service Coordination

The Supportive Service Coordinator can provide valuable services to you. These services are confidential, except in cases of abuse, neglect, lease violations, or court cases, and free of charge. The following is a list of some of the ways your Supportive Service Coordinator can help:


  • Assist tenants and/or their designated representative with coordination of services when transitioning from hospital to home or to a different level of care. 
  • Provide information regarding home health aides or needed nursing services. 
  • Offer information regarding home medical equipment companies. 
  • Help read and understand insurance or Medicare EOBs (explanation of benefits). 
  • Offer information on prescription drug and/or medical insurance applications.
  • Help with filling out emergency medical information forms for paramedics to use in case of an emergency. 
  • Coordinate health and wellness clinics.  
  • Arrange healthcare provider visits to the community to offer free blood pressure screenings.
  • Provide assistance with entitlement programs such as PACE, Rent Rebate, Lifeline phone service, food stamps, Medical Assistance, etc.
  • Financial Planning and Assistance
  • Provide information regarding homemaker assistance (linen change, laundry, grocery shopping, cleaning, personal care) through community agencies and/or private sources.
  • Offer information regarding Meals On Wheels or other food preparation services.
  • Provide information on transportation for medical appointments, shopping, etc.
  • Emotional Support and Education

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