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Call: 610.998.2400

Oxford, PA

Call: 610.998.2400

Oxford, PA

Get Answers to Frequently Asked Questions About Senior Living

Independent Living

Are pets permitted?

Yes, non-aggressive dogs, cats and birds are welcomed. Any pet-related damage is the responsibility of the resident.

Is there a minimum age for residency?

Yes, residents must be at least 55.

Is smoking permitted?

Presbyterian Senior Living communities are committed to providing a healthy environment for both residents and staff. Residents, employees, visitors, vendors, contractors and volunteers are not permitted to use any tobacco products on our properties. We are pleased to join many other organizations that have taken this step and are reaping the benefits of a healthier environment.

May an overnight guest visit?

Guests are always welcome. There are three guest apartments available in the Ware mansion and residents can coordinate guest accommodations through the Independent Living Resident Services Coordinator.

Are residents in the villas permitted to have a garden?

Absolutely! This is encouraged and is a popular resident activity.

What kind of heat is in the Independent Living villas?

Gas forced hot air.

Should I have Long Term Care Insurance to move to Ware Presbyterian Village?

While not mandatory, Long Term Care Insurance might help to cover the costs of Personal Care and Health Care services. Check the terms of your LTC policy.

As a resident of Ware Presbyterian Village’s Independent Living community, what kind of insurance should I have to protect my personal possessions? Renter’s Insurance? What about other insurances?

You need Renter’s Insurance for the amount of your personal property. In addition, you should retain your health, liability, auto, and life insurance, just as though you were living outside of a retirement village.

Do I have to be a resident of Ware Presbyterian Village to be considered for admission to the Personal Care residence?

No. Our current residents, however, have priority should they need additional care. Call for availability.

I see that you are now offering Personal Care instead of Assisted Living. What is the difference?

Historically, Pennsylvania has only had a licensure category for personal care homes, however, they allowed all personal care providers to use the term "assisted living" to describe the services they provide. Based on new regulations, we must revise all promotional, signage, and other materials to reflect a change in terminology from "assisted living" to "personal care". Please be aware this change in terminology is due to a change in state licensure and does not involve a change in our operations, staffing, programs or services. Ware Presbyterian Village staff and volunteers remain committed to striving for the high quality care and service that residents have come to expect and enjoy.

Must I be Presbyterian or a member of a Presbyterian Church to be accepted for admission?

No. As a Presbyterian Senior Living Community, we enjoy the strength and stability of an organization that has served seniors for more than 80 years. Caring for people is not just our job – it’s our calling. It is our policy to admit and treat all residents without regard to race, color, national origin, age, ancestry, sex, religious creed, handicap or disability.

What makes Presbyterian Senior Living Communities different?

Presbyterian Senior Living Communities have the strength of a relatively large organization and the financial resources to provide the security that older adults expect from an organization that promises to be there for as long as needed. Our individual communities, however, offer a range of sizes and reflect our commitment to the personal touch. They are places where the staff can know each resident as an individual, and where residents’ likes and dislikes are recognized and accommodated whenever possible. Being not-for-profit gives our organization the freedom to concentrate on the needs of residents first. While for-profit corporations have the dual responsibility of providing care for residents, as well as satisfying the needs of investors, we can remain more sharply focused on meeting the needs of residents. We believe that the ability to express these higher values also enables us to attract employees and volunteers with similar values.

 

Do you embrace cultural diversity?

As a faith based organization, Presbyterian Senior Living is founded on the belief that every human being is of infinite worth as a unique creation of God. Based on this premise, Presbyterian Senior Living is committed to fully embracing the diversity of all persons served, so that together, we can foster a culture of inclusion in an environment free of all forms of discrimination where all people are treated with dignity and respect. Our goal is to cultivate awareness and understanding of personal differences and biases so that an environment of understanding, acceptance, respect and support is established.

Can I upgrade my appliances, carpet, fixtures, etc.? Can I have my unit painted a different color? Can I add a sunroom, screened porch or cover my deck? If yes, must I contract for the work myself or would it be done through Ware Presbyterian Village?

Upgrades, remodeling and additions to residents’ units must be presented in writing to our Executive Director and, if approved, will be at the resident’s expense. Such upgrades will be priced out, given to the resident in writing and, upon agreement, will be performed by Ware Presbyterian Village.

Are criminal background checks conducted?

We are committed to the safety of all of our residents. Criminal background checks have historically been routinely conducted for all staff prior to hiring. In addition, criminal background checks are conducted during the application process for independent living residents to identify felony convictions which may interfere with the health, safety and right to peaceful enjoyment of other community residents.

Do you permit hunting and/or heirloom firearms?

Liability is an issue regarding the storing or displaying of weapons on site. Guns and other weapons may NOT be retained or stored on premises. Please consult with the individual community director about the rules and regulations for collector weapons.

Are there additional costs/fees other than the monthly fees, cost to move in and telephone bill? Any hidden fees similar to condo or maintenance fees?

There are no hidden charges. Naturally, if a resident chooses to upgrade appliances, add an extra room or sunroom, paint a room or entire residence or make other interior or exterior changes to the unit, outside normal wear and tear and repair for which Ware Presbyterian Village is responsible, the resident would need approval for such changes from our Executive Director and would be billed accordingly.

Is full payment of the residency entrance fee required at the time of move in or can it be done in payments? Is financing available?

25% is required at the time the contract is signed. Balance is due at move in. You may wish to obtain a bridge loan from your bank. With some plans, we offer a 25/75 addendum. With this offer you pay 25% of the entrance fee when you sign the Residence and Care Agreement. The remaining 75% is due in six months from the occupancy date or five days after the sale of your home, whichever is earlier. If your home does not sell within six months minimal interest will be applied.

Once a deposit has been made and I am placed on the waiting list, am I allowed to turn down a home that becomes available? Is there a limit to the number of times I can turn down a home without losing my priority on the waiting list?

Yes, you can turn down a home that becomes available. The deposit remains good and can be applied toward the entrance deposit upon signing a contract. You can turn down any unit offered without losing your place on the waiting list.

You offer several refund options. How do they work?

The Resident Investment at Ware Presbyterian Village is YOUR investment in your best future. To accommodate residents with varying estate requirements, Ware Presbyterian Village offers three different Resident Investment Programs. All plans offer the same level of service and accommodations and differ only in the refund schedule. In all plans, refunds are made after the villa or apartment home is vacated, contracted and paid for by a new resident. In the event of co-residents, refunds are made upon the withdrawal, permanent transfer to another level of care or death of the surviving resident.

What happens if you are with us longer than your resources last?

No one has ever been asked to leave the Presbyterian Senior Living system of care because they had outlived their resources. There is, however, an application process, which requires that eligibility for Medical Assistance and other third-party reimbursements be maintained. Divesting assets through gifts, trusts, or in other ways could disqualify you for this assistance or result in a longer time period before which you would qualify. We have an unwavering history of keeping our commitment to the people we serve.

How do you handle refunds when residents leave the community?

Under all entrance fee plans, any refund is payable 60 days after the villa or apartment home has been vacated, the resident has permanently departed from all levels of care in the community and the apartment or villa has been reoccupied.

Personal Care

Do I have to be a resident of Ware Presbyterian Village to be considered for admission to the Personal Care residence?

No. Our current residents, however, have priority should they need additional care. Please call for availability.

Must I be Presbyterian or a member of a Presbyterian Church to be accepted for admission?

No. As a Presbyterian Senior Living Community, we enjoy the strength and stability of an organization that has served seniors for more than 80 years. Caring for people is not just our job – it’s our calling. It is our policy to admit and treat all residents without regard to race, color, national origin, age, ancestry, sex, religious creed, handicap or disability.

Is there a minimum age for residency?

Yes, residents must be at least 62.

Is there an entrance fee for the Personal Care residence?

There is no entrance fee if you are transitioning from Independent Living, and we no longer charge an entrance fee for residents going straight to Personal Care.

Is smoking permitted?

Presbyterian Senior Living communities are committed to providing a healthy environment for both residents and staff. Residents, employees, visitors, vendors, contractors and volunteers are not permitted to use any tobacco products on our properties. We are pleased to join many other organizations that have taken this step and are reaping the benefits of a healthier environment.

Are you reasonably priced?

Our rates are competitive. The daily fee reflects the charge for the Personal Care suite or apartment and the day-to-day costs of providing quality service and care.

Is there a waiting list?

Please call for our current availability.

May I bring my own furniture and household items?

Yes. We encourage you to bring furniture and household items to help personalize your new home. We will even hang pictures for you. Or, if you wish, we can provide a bed, dresser, chair and nightstand for you.

May I do my own laundry?

Yes. A laundry room is available in each neighborhood for personal laundry. Steward Place provides clean linens (twin-size sheets, towels and washcloths) at no additional charge.

Can I purchase additional housekeeping or transportation services if I need them?

Yes. Our At-Home Services program enables residents to purchase additional housekeeping, transportation, laundry and maintenance services in affordable hourly or half-hourly increments.

I see that you are now offering Personal Care instead of Assisted Living. What is the difference?

Historically, Pennsylvania has only had a licensure category for personal care homes, however, they allowed all personal care providers to use the term "assisted living" to describe the services they provide. Based on new regulations, we must revise all promotional, signage, and other materials to reflect a change in terminology from "assisted living" to "personal care". Please be aware this change in terminology is due to a change in state licensure and does not involve a change in our operations, staffing, programs or services. Ware Presbyterian Village staff and volunteers remain committed to striving for the high quality care and service that residents have come to expect and enjoy.

Regarding Personal Care, does Medicare cover some of the cost?

No. Neither Medicare nor Medicaid pay for Personal Care services.

Should I have Long Term Care Insurance to move to Ware Presbyterian Village?

While not mandatory, Long Term Care Insurance might help to cover the costs of Personal Care and Health Care services. Check the terms of your LTC policy.

As a resident of Ware Presbyterian Village’s Personal Care community, what kind of insurance should I have to protect my personal possessions? Renter’s Insurance? What about other insurances?

You need Renter’s Insurance for the amount of your personal property. In addition, you should retain your health, liability, auto, and life insurance, just as though you were living outside of a retirement village.

Are there any additional costs or fees other than the daily rate for my apartment?

There are some ancillary fees that are charged if you need specific services over and above the basic plan. For example, guest meals, equipment rental, rehab therapy, radiology and laboratory services are available at an additional charge. In addition, all apartments have telephone and cable hookups provided; however, the resident is responsible for the monthly charges.

If my personal care needs change and I need temporary or permanent skilled nursing care, can I move to the Health Center? How is the transition handled?

A main advantage of living at Ware Presbyterian Village is that we offer multiple levels of care. Residents can move through a continuum of care as needed and appropriate. Our Transition Team will assist you and your family with this decision.

What happens if you are with us longer than your resources last?

No one has ever been asked to leave the Presbyterian Senior Living system of care because they had outlived their resources. There is, however, an application process, which requires that eligibility for Medical Assistance and other third-party reimbursements be maintained. Divesting assets through gifts, trusts, or in other ways could disqualify you for this assistance or result in a longer time period before which you would qualify. We have an unwavering history of keeping our commitment to the people we serve.

May I keep my personal physician?

Yes. You may go to any physician of your choice. If you don’t have your own physician, we can provide a list of local physicians accepting new patients.

What makes Presbyterian Senior Living Communities different?

Presbyterian Senior Living Communities have the strength of a relatively large organization and the financial resources to provide the security that older adults expect from an organization that promises to be there for as long as needed. Our individual communities, however, offer a range of sizes and reflect our commitment to the personal touch. They are places where the staff can know each resident as an individual, and where residents’ likes and dislikes are recognized and accommodated whenever possible. Being not-for-profit gives our organization the freedom to concentrate on the needs of residents first. While for-profit corporations have the dual responsibility of providing care for residents, as well as satisfying the needs of investors, we can remain more sharply focused on meeting the needs of residents. We believe that the ability to express these higher values also enables us to attract employees and volunteers with similar values.

Skilled Nursing and Rehabilitation

Who is accepted into Ware Presbyterian Village’s Oxford Health Center?

Ware Presbyterian Village’s Skilled Nursing and Rehabilitation Center serves both current residents of Ware Presbyterian Village’s Independent Living and Personal Care, as well as non-residents from the surrounding communities.

Must I be Presbyterian or a member of a Presbyterian Church to be accepted for admission?

No. Presbyterian Senior Living communities enjoy the strength and stability of an organization that has served seniors for more than 80 years. Caring for people is not just our job - it's our calling. It is our policy to admit and treat all residents without regard to race, color, national origin, age, ancestry, sex, religious creed, handicap or disability.

How many skilled nursing residents can Ware Presbyterian Village accommodate?

Ware Presbyterian Village’s Skilled Nursing and Rehabilitation Center can serve 137 residents.

How do I pay for Ware Presbyterian Village’s skilled nursing care?

Ware Presbyterian Village accepts private pay, Medical Assistance, Medicare and many types of insurance.

Is smoking permitted?

Presbyterian Senior Living communities are committed to providing a healthy environment for both residents and staff. As of January 1st, 2011 residents, employees, visitors, vendors, contractors or volunteers will not be permitted to use any tobacco products on our properties. Part of our effort to support this change will be offering tobacco cessation programs at each community for all residents and staff. We are pleased to join many other organizations that have taken this step and are reaping the benefits of a healthier environment.

Visiting my loved one at a long-term care center is difficult. How can I make it more enjoyable and fulfilling for both of us?

Visitors are very important to our residents, and a well-planned visit can be rewarding for both of you. When visiting a loved one, talk to the staff about the best time to visit. Coach your children on what to expect, and plan an activity such as working on a photo album, writing letters, playing cards or a game, or eating a meal together. If your loved one can manage, plan an activity outside of the Center. Check with the Center on its policy on bringing cherished pets to the facility for visits.

What happens if you are with us longer than your resources last?

No one has ever been asked to leave the Presbyterian Senior Living system of care because they had outlived their resources. There is, however, an application process, which requires that eligibility for Medical Assistance and other third-party reimbursements be maintained. Divesting assets through gifts, trusts, or in other ways could disqualify you for this assistance or result in a longer time period before which you would qualify. We have an unwavering history of keeping our commitment to the people we serve.

What makes Presbyterian Senior Living Communities different?

Presbyterian Senior Living Communities have the strength of a relatively large organization and the financial resources to provide the security that older adults expect from an organization that promises to be there for as long as needed. Our individual communities, however, offer a range of sizes and reflect our commitment to the personal touch. They are places where the staff can know each resident as an individual, and where residents’ likes and dislikes are recognized and accommodated whenever possible. Being not-for-profit gives our organization the freedom to concentrate on the needs of residents first. While for-profit corporations have the dual responsibility of providing care for residents, as well as satisfying the needs of investors, we can remain more sharply focused on meeting the needs of residents. We believe that the ability to express these higher values also enables us to attract employees and volunteers with similar values.

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