COVID-19 (Coronavirus) Updates and Resources

COVID-19 (Coronavirus) Updates and Resources

September 29th, 2020

Last Update: Tuesday, September 29 at 10:00 am EST

stay-safe-logo (1)Our Decisive Response to COVID-19

Is COVID-19 causing additional anxiety in considering a move to a senior living community? Do you or a loved one need care, but want to know the community you consider is taking health and safety seriously? At Presbyterian Senior Living, we are committed to transparency to keep you and your family informed. See how we are responsive, resilient and ready to welcome new residents, ensure safety, and combat the spread of COVID-19 across all of our communities.

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As we continue to watch the COVID-19 situation evolve with changes coming rapidly, we hope you find some comfort in knowing that the community staff and leadership are working diligently to protect and support the health and well-being of all those we serve. You can rest assured that we will continue to do our very best to combat the spread of COVID-19 and support the residents and staff at our communities.

Should a resident at one of our communities test positive for COVID-19, we will notify the residents, staff, and resident responsible parties of the affected community.

As we balance Presbyterian Senior Living's desire to be transparent with our need to protect the privacy of the residents we serve, we are unable to release information on specific test results.

The following communities are not currently affected by the COVID-19 virus:

  • Cathedral Village
  • The Easton Home
  • Glen Meadows Retirement Community
  • Green Ridge Village
  • Kirkland Village
  • The Long Community at Highland
  • Presbyterian Home at Williamsport
  • Quincy Village
  • Ware Presbyterian Village
  • Westminster Village at Allentown
  • Westminster Woods at Huntingdon
  • Windy Hill Village

The following communities are currently affected by the COVID-19 virus:

  • Presbyterian Village at Hollidaysburg
  • St. Andrew's Village
  • Westminster Village at Dover

Click here to view daily updates on these COVID-19 positive cases

This webpage has been established to share the most up-to-date information with you, and will be updated frequently. Please check back often, as the situation is constantly evolving and changing.

Use the links below to quickly access the information and resources located on this page:


Independent Living Visitation Guidelines and Procedures

We are excited to welcome visitors back to select Presbyterian Senior Living communities, and are committed to doing so as safely as possible in order to ensure the health and safety of residents and visitors.

Currently, in-person visitors to independent living residents are permitted only at the following communities:

Cathedral Village, Glen Meadows Retirement Community, Green Ridge Village, Kirkland Village, The Long Community at Highland, Presbyterian Village at Hollidaysburg, Quincy Village, St. Andrew's Village, Ware Presbyterian Village, Westminster Village at Allentown, Westminster Village at Dover, Westminster Woods at Huntingdon, Windy Hill Village

Visitation Requirements:

In order to visit a resident at a Presbyterian Senior Living CCRC identified above, all visitors must read and adhere to the following guidelines before entering the community.

Sign-In

Sign In

Any visitor to an apartment community will be required to sign in and be screened for signs and symptoms of COVID-19. Visitors to cottages or single homes may proceed directly to their destination.

  Independent-Living

Independent Living Only

Visits can occur in Independent Living accommodations, or outdoors. Visitors are not permitted in any common areas, dining facilities, fitness centers, or activity rooms.

Masks-Required

Masks Required

All visitors must wear a mask at all times when visiting the community. Residents are asked to wear a mask whenever receiving visitors.

 

Physical-Distancing

Physical Distancing

Visitors must remain at least 6 feet away from all other parties during their visit.

Hand-Washing

Hand Washing

We encourage all residents and visitors to wash their hands thoroughly with soap and water for at least 20 seconds at the beginning and end of each visit.

 

 

 

Presbyterian Senior Living is discouraging visitation to all senior apartment rental communities at this time.

For information on visitation plans for Health Center, Personal Care, and Assisted Living residents, please see the section below.

Have questions or need additional information? Let us know.


Health Center, Personal Care, and Assisted Living Visitation Plans

The Pennsylvania Department of Human Services has issued visitation guidance to long-term care facilities. This is an incremental step visitation reopening. These steps have been outlined below to provide details regarding the movement between steps. It is important to note that the prevalence of COVID-19 in the community is the primary driver for community authorization to progress through, or start over in, the steps.

A COMMUNITY MAY ONLY PROCEED TO THE NEXT STEP IN THEIR REOPENING IF THERE HAVE BEEN NO NEW CASES OF COVID-19 AMONG RESIDENTS OR STAFF FOR 14 CONSECUTIVE DAYS.

This means that any time a new staff member or resident tests positive for COVID-19, that community must complete the Pre-Opening phase prior to re-entering Step 1. While the community's county may be in the green phase of reopening, that community will be closed to visitors.

Visitation may also be reversed by any changes in the guidance issued or if the county in which the community is located is reverted to a red phase of the Governor’s reopening plan.

If a community has levels of living operating in different reopening steps, the levels of living will be identified in parenthesis after the community name. Please verify the level of living of your loved one to ensure you are following the appropriate guidelines.

Pre-Opening: Visitation is restricted.

Community must be free of new COVID-19 cases for 14 consecutive days before proceeding to Step 1.

The following communities are currently in the Pre-Opening step: 
Cathedral Village (Health Center), Presbyterian Village at Hollidaysburg (Health Center), Quincy Village, St. Andrew's Village (Health Center), Westminster Village at Dover, Westminster Woods at Huntingdon (Health Center), Windy Hill Village (Health Center)

† Current State of Delaware regulations prohibit Westminster Village at Dover from advancing beyond the Pre-Opening step until the state has entered their phase 3 reopening.

Step 1: Visitation is restricted.

Community must be free of new COVID-19 cases for 14 consecutive days before proceeding to Step 2.

The following communities are currently in Step 1:
Cathedral Village (Personal Care), Presbyterian Village at Hollidaysburg (Personal Care), Ware Presbyterian Village (Health Center), Westminster Woods at Huntingdon

Step 2: Visitation is limited to residents who have not been exposed to COVID-19 and must take place in a neutral zone established by the community. Outdoor or window visitation is highly preferred and is what PSL has established as the neutral zone.

Community must be free of new COVID-19 cases for 14 consecutive days before proceeding to Step 3.

The following communities are currently in Step 2:
Green Ridge Village, Ware Presbyterian Village (Personal Care & Assisted Living), Windy Hill Village (Personal Care)

Step 3: Visitation indoors in a neutral zone is allowed. Only residents who have not been exposed to COVID-19 may participate. Visitation in the resident’s room is permitted only if the resident cannot be transported to the neutral zone designated by the community.

Screening and additional precautions including hand hygiene and universal masking are required. Space between visitor(s) and resident (and other groups of visitors/resident) must be at least six feet. Visitation time must be scheduled, and community determines appropriate number of visitors to meet visitation requirements. Visitation is not permitted during mealtimes.

Cross-over visitation (Visitation from residents residing in other levels of living within the same community) is only permitted if there is no COVID-19 in the community in which the cross-over visitor resides.

The following communities are currently in Step 3:
The Easton Home, Glen Meadows Retirement Community, Kirkland Village, The Long Community at Highland, Presbyterian Home at Williamsport, St. Andrew's Village (Personal Care), Westminster Village at Allentown

Click here to view daily updates on COVID-19 positive cases

You may access the individual Presbyterian Senior Living community reopening plans by clicking on the appropriate link below.

Visitation to Health Center, Personal Care, and Assisted Living is permitted at any step if your loved one is at end of life. These limited visitors must pass a screening process before entering any area of the community, and must call the community's main number before attempting to gain access to the community. End of life visitation to a person who is positive for COVID-19 also requires the visitor to sign an assumption of risk and waiver of liability for exposure to, or infection from, COVID-19 upon arrival at the community.

Have questions or need additional information? Let us know.


Restrictions at Communities Offering Healthcare Services

Presbyterian Senior Living recognizes and appreciates that some governmental agencies and portions of the general public are anxious to re-open businesses and begin more social activities.  Our main focus continues to be on the individuals we serve, who are among the most vulnerable citizens to experiencing devastating effects from this virus. 

Keeping this in mind and attempting to provide a balance between caution and the desires of the people we serve to engage in more social activities, we have developed the following approach based on community location. 

This guidance is for independent living residents only. Residents in health center, personal care or assisted living should refer to this section.

The Following Communities Are Currently Designated To Follow This Guidance:

Cathedral Village, Glen Meadows Retirement Community, Green Ridge Village, Kirkland Village, The Long Community at Highland, Presbyterian Village at Hollidaysburg, Quincy Village, St. Andrew's Village, Ware Presbyterian Village, Westminster Village at Allentown, Westminster Village at Dover, Westminster Woods at Huntingdon, Windy Hill Village

Please bear in mind that should circumstances change and the county be moved back into a yellow or red status, there is a change in the COVID-19 status of the community, or there is a failure to follow the guidelines set forth, the permitted activities listed below may be modified or discontinued.

  • Permitted activities include:
    • Leaving Campus
      • Must wear masks, maintain social distancing and avoid group gatherings of more than 25 people.
    • Visitation
    • Common spaces/lounges/auditoriums
      • Common spaces are for resident use only. No visitors allowed in any common spaces or dining areas. Must adhere to posted occupancy restrictions, wear masks, and maintain social distancing.
    • Gardening
      • Must wear mask and maintain social distancing. Shared tools must be disinfected between uses.
    • Grocery/supply/package drop-off
    • Outdoor resident gatherings of 25 people or less
      • Must wear masks and maintain social distancing.
    • Beauty shop/salon
      • Reservations required. Masks are to be worn. Exact opening date to be determined by your Executive Director based upon salon staff COVID-19 testing.
    • Fitness Center / Pool
      • Reservations required. Masks must be worn (except when in pool) and maintain social distancing. Must be able to complete posted sanitation requirements for use of equipment.
    • Limited housekeeping services
      • May only be provided by community staff (based upon the community’s ability to provide)
    • Vacations
      • If traveling via any mass transit, upon returning must wear masks for 14 days when outside your residence

Have questions or need additional information? Let us know.


Restrictions at Communities Offering Residential Living Only

Presbyterian Senior Living recognizes and appreciates that some governmental agencies and portions of the general public are anxious to re-open businesses and begin more social activities.  Our main focus continues to be on you, the individuals we serve, who are among the most vulnerable citizens to experiencing devastating effects from this virus. 

Keeping this in mind and attempting to provide a balance between caution and the desires of the people we serve to engage in more social activities, we have developed the following approach. Buildings located on the campus of a community that offers healthcare services should follow the guidelines in the healthcare services section.  

All Communities Offering Residential Living Only Are Designated To Follow This Guidance:

Please bear in mind that should circumstances change and the county be moved back into a red status, there is a change in the COVID-19 status of the community, or there is a failure to follow the guidelines set forth, the permitted activities listed below may be modified or discontinued.

  • Permitted Outdoor Activities:
    • Gardening
      • Must wear a mask and maintain social distancing.
      • Any shared tools must be disinfected between uses.
    • Walking/hiking/exercising on or off campus
      • Must wear a mask and maintain social distancing
    • Golf
    • Resident gatherings of 10 people or less
      • Must wear masks and must maintain social distancing

Have questions or need additional information? Let us know.


Virtual Visits With Health Center, Personal Care, and Assisted Living Residents

In order for you to remain in contact with any of your friends or loved ones that you are unable to visit in person, our CCRCs and Personal Care Residences have arranged online self scheduling for virtual visits. PSL staff will work to facilitate these virtual visits with residents, and family members and friends can join on their personal devices from multiple different locations at the same time, allowing everyone to join in the same visit. If you would like to schedule a phone call or video conference with your loved one in a PSL health center, personal care, or assisted living community, please click the corresponding link below.

Independent Living residents can be contacted directly using their own phone numbers or personal technology. For everyone's safety, PSL staff is unable to enter independent living residences to assist with virtual visits.

In order to allow us to accommodate everyone, we kindly ask that you limit virtual visit sessions to no more than two per week. If special circumstances require more frequent visits, or you are experiencing scheduling issues, please call the community-specific number below.

Have questions or need additional information? Let us know.


How You Can Help

At this time, our communities are stocked with Personal Protective Equipment (PPE), and are prepared to fight the spread of infection following the CDC and DOH guidelines. To help ensure a steady supply, we are accepting donations of PPE.

Crafty community members may want to assist by sewing and donating bouffant surgical capssewn washable fabric masks with a pocket for inserting filter medium, or isolation gowns.

If you would like to provide a donation of PPE or any other supplies, please contact your selected PSL community via telephone, or submit your inquiry via email using the form below.

Our Sunshine Project is accepting submissions of drawings, cards, and other items to brighten the spirits of those that we serve. If you are interested in sending in Sunshine Project submissions, please mail them to the attention of Community Life. You can find the addresses of all of our communities on our community listing page.

Have questions or need additional information? Let us know.


Information For Residents

As per the notices above, select Presbyterian Senior Living CCRCs are beginning to reopen for visitors to Independent Living residents. Visitors to Health Center, Personal Care and Assisted Living residents are following a phased reopening plan. Paid private duty health care providers are permitted to enter, but must undergo a screening process before entering any area of the community.

Residents are highly discouraged from leaving the community. By leaving the community, you may be potentially exposing yourself and your neighbors, and could inadvertently introduce a threat to the entire community.

Residents who are unable or unwilling to comply with these visitation and travel restrictions should consider other temporary living arrangements. If you are still working, we suggest traveling directly between your work and your home.

Community dining rooms are reopening at some communities with social distancing and health precautions in place. Information regarding meals will be provided by the community directly to residents. Laundry rooms are open, and residents must practice social distancing when using these spaces.

Additional restrictions and schedule changes will be shared at the individual community level.

We know this is a time that instills uncertainty and at times fear, but we want you to know we are here for you. We will continue to collectively work together to deliver services differently for a while. Thank you for being patient with us and for understanding while we put measures in place to protect the health and well-being of all Presbyterian Senior Living residents. The coming weeks will be challenging, but we will get through this together.

Have questions or need additional information? Let us know.


Resources For Residents & Family Members

With all of the changes listed above, we feel that it is important for residents to remain actively engaged, even if they need to remain in their residences. The Presbyterian Senior Living blog will be used to highlight some activities that can be enjoyed from the comfort of your home! Additional resources will be posted here as they become available.

During this time, technology can be of great use to connect with each other. There are several free applications available for your computer or smartphone that will allow you to connect via audio and video. If you need assistance scheduling a call with your loved one living in Personal Care, Assisted Living or a Health Center, please see our section on "Contacting Residents During This Time".

Some helpful apps are listed below, with links to their respective websites:

Have questions or need additional information? Let us know.


Emotional & Mental Wellness

As we all endure the social isolation that can come as a result of COVID-19 precautionary measures, it is vitally important to remain focused on your emotional and mental wellness. Wholeness of body, mind and spirit are pillars of the PSL mission statement. There's a reason why mind is called out separately- your emotional and mental wellness serves as the compass for everything else. With this dedication in mind, we are proud to present the following resources which have been curated by our team of professionals.

If you are in need of specific mental health assistance, we encourage you to reach out to your community leadership via telephone or by using the form on this page.

Emotional & Mental Wellness Resources
Resource Contact Information Notes
National Suicide Prevention Lifeline 800.273.8255 If you are experiencing thoughts of suicide or feelings of helplessness, contact this free resource.
Find A Therapist You can talk to your primary care physician about finding a therapist for counseling, or you can visit the Psychology Today website to search based on location, insurance, and needs.
Substance Abuse and Mental Health Services Administration (SAMHSA) 800.662.HELP
800.662.4357
24-hour hotline support for mental and substance abuse
Alcoholics Anonymous 877.280.2926 Virtual meetings are available via their website once you have selected your location.
Narcotics Anonymous 818.773.9999 Virtual meetings are available via their website once you have selected your location.
Veterans Crisis Line 800.273.8255, press 1 Connect with the Veterans Crisis Line to reach caring, qualified responders with the Department of Veterans Affairs. Many of them are Veterans themselves.

 

Self Care Mobile Applications & Websites
Resource Description
Stop, Breathe & Think Apps for iOS and Android, plus skills for Amazon Alexa to help guide you through daily meditations and wellness checks.
Welzen The Welzen app offers everything from 5 minute sessions to lunch break-sized calm-downs. Each cuddly-looking creature corresponds to a targeted area for meditation, from stress relief to enhanced relationships and improved creativity.
The Honest Guys on YouTube These individuals have free guided meditations such as sleep talk downs, guided imagery, or nature meditations to boost your energy.
Unlocking Us Podcast Join researcher and #1 New York Times best-selling author Brené Brown as she unpacks and explores the ideas, stories, experiences, books, films, and music that reflect the universal experiences of being human, from the bravest moments to the most brokenhearted.
TED Talk: How To Make Stress Your Friend Stress. It makes your heart pound, your breathing quicken and your forehead sweat. But while stress has been made into a public health enemy, new research suggests that stress may only be bad for you if you believe that to be the case. Psychologist Kelly McGonigal urges us to see stress as a positive, and introduces us to an unsung mechanism for stress reduction: reaching out to others.

Have questions or need additional information? Let us know.

 


Information For Staff

All staff members at Presbyterian Senior Living will receive a medical screening before entering the community. In order to access the community and begin their shift, staff must meet the following criteria:

  • You must be free of all signs and symptoms of COVID-19
  • You have not been tested or are awaiting test results for COVID-19 (Unrelated to your daily job duties at PSL)
  • You have not been told to quarantine or self-isolate
  • You have not been exposed to, been in close contact, or live in a household with (unrelated to your daily job responsibilities at PSL), a person meeting the following criteria:
    • A COVID-19 positive person
    • A person under investigation (awaiting test results) for COVID-19
    • A person told to quarantine or self-isolate
  • You have not worked in another organization with a COVID-19 case(s)

If any staff's household members work in a facility where COVID-19 is present, it is essential to discuss this with your supervisor immediately.

If you have been to the ER, in a hospital, or are returning from an outpatient procedure, it is essential to discuss this with your supervisor immediately.

Staff members unable to report to work due to these guidelines should not attempt to access the community, and should contact their supervisor via telephone immediately.

If you become ill, or show signs of the flu or COVID-19 (cough, fever or shortness of breath), we encourage all PSL employees to call off and take the requested measures of seeking treatment with a physician instead of risking the spread of disease to employees and residents.

We know these times can be stressful, and that stress can lead to feelings of worry and anxiety. The Presbyterian Senior Living Employee Assistance Program is available to offer support and counseling as needed. The EAP is a free, confidential service that can help you with life's daily challenges or bigger concerns. 

EAP advocates are available 24/7 to provide referrals and guide you to the right solution. Contact them if you need help with just about any issue:

  • Stress, anxiety, or depression
  • Substance use
  • Relationship or family concerns
  • Workplace conflicts
  • Dealing with a crisis
  • Adoption services
  • Childcare and parenting
  • Eldercare
  • Pet care
  • Work/life balance

Information on accessing the EAP is available on MyHR.

We would like to thank you for your commitment to meeting difficult challenges of the past and know that you will again rise to the occasion of this current crisis. It is only through your dedication and commitment that we will be able to prevent the spread of this virus to our communities and protect the people we serve.

Additional updates for staff members will be posted on MyHR.

Have questions or need additional information? Let us know.


Ask A Question Or Share Some Praise

If you have a specific question that is not addressed here, please use the following form to submit your question to community management. All form fields are required. Your question will be answered within 24 hours, and will be used to provide further updates to this page.

Have some praise to share about a Presbyterian Senior Living staff member, or your overall experience? We'd love to hear it! Please share your praise on our Facebook page so that everyone can see it! If you do not have a Facebook account, you can submit the form below, and we will be sure to share your praise with the staff member and their supervisor!