Here is a message from a community Learn More

Call: 610.782.8300

Allentown, PA

Call: 610.782.8300

Allentown, PA

Get Answers to Frequently Asked Questions About Senior Living

Independent Living

Are pets permitted?

Yes, pets that are no larger than 20 pounds are welcomed. As stated in the contract, any pet-related damage is the responsibility of the resident.

Is there a minimum age for residency?

Yes, residents must be at least 55.

Is smoking permitted?

Presbyterian Senior Living communities are committed to providing a healthy environment for both residents and staff. Residents, employees, visitors, vendors, contractors and volunteers are not permitted to use any tobacco products on our properties. This includes electronic cigarettes, vapor less cigarettes, and battery operated devices. We are pleased to join many other organizations that have taken this step and are reaping the benefits of a healthier environment.

May an overnight guest visit?

Guests are always welcome. A two-week limit applies.

Is there a waiting list?

Please call for our current availability.

Can I have DIRECTV® or other satellite dish service in Independent Living?

Satellite dishes are not used in the community for aesthetic reasons. Cable TV hookup is provided.

What kind of heat is in the Independent Living apartments?

Gas forced hot air.

Do you permit hunting weapons or heirloom firearms?

Liability is an issue regarding the storing or displaying of weapons on site. Guns and other weapons may NOT be retained or stored on premises. Please consult with the individual community director about the rules and regulations for collector weapons.

Are criminal background checks conducted?

We are committed to the safety of all of our residents. Criminal background checks have historically been routinely conducted for all staff prior to hiring. In addition, criminal background checks are conducted during the application process for independent living residents to identify felony convictions which may interfere with the health, safety and right to peaceful enjoyment of other community residents.

As a resident of Westminster Village’s Independent Living community, what kind of insurance should I have to protect my personal possessions? Renter’s Insurance? What about other insurances?

You need Renter’s Insurance for the amount of your personal property. In addition, you should retain your health, liability, auto, and life insurance, just as though you were living outside of a retirement village.

Are there additional costs/fees other than the monthly fees, cost to move in and telephone bill? Any hidden fees similar to condo or maintenance fees?

There are no hidden charges. Naturally, if a resident chooses to upgrade appliances, paint a room or entire residence or make other interior or exterior changes to the unit, outside normal wear and tear and repair for which Westminster Village is responsible, the resident would need approval for such changes from our Executive Director and would be billed accordingly.

Are the monthly fees fixed for a set period of time or permanent? What criteria determine any increases?

Monthly service fees can increase annually (normally January of each year) and increases reflect operational cost increases, such as utilities, liability insurance, employee health insurance, etc.

Is full payment of the residency entrance fee required at the time of move in or can it be done in payments? Is financing available?

35% is required at the time the contract is signed. Balance is due at move in. You may wish to obtain a bridge loan from your bank.

Once a deposit has been made and I am placed on the waiting list, am I allowed to turn down an apartment that becomes available? Is there a limit to the number of times I can turn down an apartment without losing my priority on the waiting list?

Yes, you can turn down an apartment that becomes available. The deposit remains good and can be applied toward the entrance deposit upon signing a contract. You can turn down any unit offered without losing your place on the waiting list.

How do you assess my ongoing needs?

We meet with each person when he or she joins our community to identify their unique health and wellness needs. We then meet periodically so that we are able to take advantage of every opportunity to promote wellness, safety and as much independence as possible.

Must I be Presbyterian or a member of a Presbyterian Church to be accepted for admission?

No. As a Presbyterian Senior Living Community, we enjoy the strength and stability of an organization that has served seniors for more than 80 years. Caring for people is not just our job – it’s our calling. It is our policy to admit and treat all residents without regard to race, color, national origin, age, ancestry, sex, religious creed, handicap or disability.

What makes Presbyterian Senior Living Communities different?

Presbyterian Senior Living Communities have the strength of a relatively large organization and the financial resources to provide the security that older adults expect from an organization that promises to be there for as long as needed. Our individual communities, however, offer a range of sizes and reflect our commitment to the personal touch. They are places where the staff can know each resident as an individual, and where residents’ likes and dislikes are recognized and accommodated whenever possible. Being not-for-profit gives our organization the freedom to concentrate on the needs of residents first. While for-profit corporations have the dual responsibility of providing care for residents, as well as satisfying the needs of investors, we can remain more sharply focused on meeting the needs of residents. We believe that the ability to express these higher values also enables us to attract employees and volunteers with similar values.

 
Do you embrace cultural diversity?

As a faith based organization, Presbyterian Senior Living is founded on the belief that every human being is of infinite worth as a unique creation of God. Based on this premise, Presbyterian Senior Living is committed to fully embracing the diversity of all persons served, so that together, we can foster a culture of inclusion in an environment free of all forms of discrimination where all people are treated with dignity and respect. Our goal is to cultivate awareness and understanding of personal differences and biases so that an environment of understanding, acceptance, respect and support is established.

What happens if you are with us longer than your resources last?

No one has ever been asked to leave the Presbyterian Senior Living system of care because they had outlived their resources. There is, however, an application process, which requires that eligibility for Medical Assistance and other third-party reimbursements be maintained. Divesting assets through gifts, trusts, or in other ways could disqualify you for this assistance or result in a longer time period before which you would qualify. We have an unwavering history of keeping our commitment to the people we serve.

 
How do you handle refunds when residents leave the community?

Under all entrance plans, any refund is payable when the apartment has been vacated, the resident has permanently departed from all levels of care in the community, and when the apartment has been resold and reoccupied.

Personal Care

Do I have to be a resident of Westminster Village to be considered for admission to the Personal Care residence?

No. Anyone is considered for admission to the Personal Care residence, including individuals from the community. Many of our residents receive the benefit of Personal Care services without being required to move out of their Independent Living homes. The Personal Care Administrator does an individual assessment to see what level of care is best as you age gracefully in the comfort of your apartment. This service benefit enables couples to stay together in their homes for as long as possible.

Must I be Presbyterian or a member of a Presbyterian Church to be accepted for admission?

No. As a Presbyterian Senior Living Community, we enjoy the strength and stability of an organization that has served seniors for more than 80 years. Caring for people is not just our – job – it’s our calling. It is our policy to admit and treat all residents without regard to race, color, national origin, age, ancestry, sex, religious creed, handicap or disability.

Is smoking permitted?

Presbyterian Senior Living communities are committed to providing a healthy environment for both residents and staff. Residents, employees, visitors, vendors, contractors and volunteers are not permitted to use any tobacco products on our properties. This includes electronic cigarettes, vapor less cigarettes, and battery operated devices. We are pleased to join many other organizations that have taken this step and are reaping the benefits of a healthier environment.

What makes Presbyterian Senior Living Communities different?

Presbyterian Senior Living Communities have the strength of a relatively large organization and the financial resources to provide the security that older adults expect from an organization that promises to be there for as long as needed. Our individual communities, however, offer a range of sizes and reflect our commitment to the personal touch. They are places where the staff can know each resident as an individual, and where residents’ likes and dislikes are recognized and accommodated whenever possible. Being not-for-profit gives our organization the freedom to concentrate on the needs of residents first. While for-profit corporations have the dual responsibility of providing care for residents, as well as satisfying the needs of investors, we can remain more sharply focused on meeting the needs of residents. We believe that the ability to express these higher values also enables us to attract employees and volunteers with similar values.

I see that you are now offering Personal Care instead of Assisted Living. What is the difference?

Historically, Pennsylvania has only had a licensure category for personal care homes, however, they allowed all personal care providers to use the term "assisted living" to describe the services they provide. Based on new regulations, we must revise all promotional, signage, and other materials to reflect a change in terminology from "assisted living" to "personal care". Please be aware this change in terminology is due to a change in state licensure and does not involve a change in our operations, staffing, programs or services. Westminster Village in Allentown staff and volunteers remain committed to striving for the high quality care and service that residents have come to expect and enjoy.

Regarding Personal Care, does Medicare cover some of the cost?

No. Medicare and Medicaid do not pay for Personal Care services.

 
What happens if you are with us longer than your resources last?

No one has ever been asked to leave the Presbyterian Senior Living system of care because they had outlived their resources. There is, however, an application process, which requires that eligibility for Medical Assistance and other third-party reimbursements be maintained. Divesting assets through gifts, trusts, or in other ways could disqualify you for this assistance or result in a longer time period before which you would qualify. We have an unwavering history of keeping our commitment to the people we serve.

Skilled Nursing and Rehabilitation

How many skilled nursing residents can Westminster Village accommodate?

Westminster Village’s Skilled Nursing and Rehabilitation Center serves 111 residents.

 
Must I be Presbyterian or a member of a Presbyterian Church to be accepted for admission?

No. Presbyterian Senior Living communities enjoy the strength and stability of an organization that has served seniors for more than 80 years. Caring for people is not just our job - it's our calling. It is our policy to admit and treat all residents without regard to race, color, national origin, age, ancestry, sex, religious creed, handicap or disability.

How do I pay for Westminster Village’s skilled nursing care?

Westminster Village accepts Private Pay, Medical Assistance, Medicare, Medicare Managed Care and many insurances.

Is smoking permitted?

Presbyterian Senior Living communities are committed to providing a healthy environment for both residents and staff. Residents, employees, visitors, vendors, contractors and volunteers are not permitted to use any tobacco products on our properties. This includes electronic cigarettes, vapor less cigarettes, and battery operated devices. We are pleased to join many other organizations that have taken this step and are reaping the benefits of a healthier environment.

Visiting my loved one at a long-term care center is difficult. How can I make it more enjoyable and fulfilling for both of us?

Visitors are very important to our residents, and a well-planned visit can be rewarding for both of you. When visiting a loved one, talk to the staff about the best time to visit your loved one. Enjoy the several areas around the campus courtyards, covered patios, walking path, neighborhood lounge areas to relax, or going off campus with a loved one. If your loved one can manage, plan an activity outside of the Center.

What makes Presbyterian Senior Living Communities different?

Presbyterian Senior Living Communities have the strength of a relatively large organization and the financial resources to provide the security that older adults expect from an organization that promises to be there for as long as needed. Our individual communities, however, offer a range of sizes and reflect our commitment to the personal touch. They are places where the staff can know each resident as an individual, and where residents’ likes and dislikes are recognized and accommodated whenever possible. Being not-for-profit gives our organization the freedom to concentrate on the needs of residents first. While for-profit corporations have the dual responsibility of providing care for residents, as well as satisfying the needs of investors, we can remain more sharply focused on meeting the needs of residents. We believe that the ability to express these higher values also enables us to attract employees and volunteers with similar values.

What happens if you are with us longer than your resources last?

No one has ever been asked to leave the Presbyterian Senior Living system of care because they had outlived their resources. There is, however, an application process, which requires that eligibility for Medical Assistance and other third-party reimbursements be maintained. Divesting assets through gifts, trusts, or in other ways could disqualify you for this assistance or result in a longer time period before which you would qualify. We have an unwavering history of keeping our commitment to the people we serve.

Still Have Questions? We Can Help.

Get In Touch!