President & Chief Executive Officer
Mr. Bernardo has more than more than 35 years experience as a social worker and gerontologist, working in aging services his entire professional career in community and facility based settings. He has been employed by Presbyterian Senior Living since 1985 as an Administrator, Executive Director and regional Operations Director prior to assuming the role of Executive Vice President. Mr. Bernardo is actively involved in the professional community serving positions of state and national leadership. He has served on the Board of Directors of Leading Age, as the associations’ treasurer, and past chair of its membership and education committees. He is also a past Chair of LeadingAge PA. Bernardo serves CARF-CCAC as a member of its international standard review process and surveyor.
Senior Vice President and Chief Operating Officer
Mr. Davis has 28 years of experience in aging services and has been a Licensed Nursing Home Administrator since 1993. He is responsible for the supervision of PSL operations throughout PSL’s footprint in PA, MD, DE, and OH.
In this capacity he identifies future opportunities for expansion of products, programming, and services in conjunction with PSL’s strategic plan. As the leader of the Operations Leadership Team, he assures the development of policies and procedures for PSL’s service delivery at all of PSL’s communities and programs. He establishes and assures that standards are met for all products and services in accordance with established policies and procedures assuring compliance with federal, state, and local regulations. In addition, he assures that support is provided to PSL programs and communities to ensure quality of care, resident rights, operational effectiveness and budget compliance. Mr. Davis has been with PSL for 18 years, and has served as Executive Director, Regional Director of Operations and Vice President of Continuing Care Operations.
A graduate of Oklahoma City University, with a master’s in Organizational Leadership and Development from Shippensburg University, he is active in Leading Age and Leading Age PA. He has served as Treasurer on the board of the state association and as President of the Central PA Chapter. In addition, Mr. Davis has served on other non-profit boards and currently serves on the Board of Directors for Forgotten Voices International.
Chief Financial Officer
Dyan McAlister is responsible for the financing functions for PSL and related entities including short and long term debt financing, investments, cash management and contract negotiations for non-operating vendors. In this capacity she acts as an authorized agent on behalf of Presbyterian Senior Living with regard to assure compliance with all applicable laws and regulations. She is responsible for the financial statement preparation and annual audit requirements used by both internal and external sources for PSL and affiliated organizations. In addition, she prepares payable tax submissions. Ms. McAlister has been with PSL for 17 years and has served as a staff accountant, Controller and Director of External Reporting.
Prior to joining PSL, Ms. McAlister worked in the finance sector. In these capacities she worked as a Staff Accountant, Auditor and CPA.
A graduate of Messiah College, with a bachelor of science and is licensed as a Certified Public Accountant, she has served on the Boards of Forgotten Voices International and Carlisle Christian Academy.
Senior Vice President of Strategy and Innovation
Ms. Burfeindt has over 28 years of experience in healthcare and aging services and has been employed by PSL since 1997. Prior to serving as Senior Vice President Strategy and Innovation, she held the positions of Vice President Population Health, Vice President of Residential and Community Services, Corporate Director and Executive Director. Throughout her career, she has worked with acute care, housing, home care, continuing care retirement communities, personal care/assisted living, and skilled nursing. In her current position, she is responsible for PSL’s innovation and strategic planning processes.
Ms. Burfeindt received her MBA from Bloomsburg University and a Bachelor’s degree in Communications and Journalism from Shippensburg University. She has been involved in various volunteer leadership positions including the National Investment Council Planning Committee, Secretary of the LeadingAge PA Board of Directors, LeadingAge PA Fellows in Leadership Coach, and is a Larry Minnix Leadership Academy Fellow. She is a licensed nursing home administrator and previously served as a surveyor for CARF/CCAC. She is a frequent presenter at state and national conferences on best practices in the industry.
Senior Vice President of Human Resources
Cindy Fox is responsible for developing and executing human resources strategy in support of the overall business plan and strategic direction of the organization.
Specifically, her responsibilities are in the areas of talent acquisition, compensation and benefits, payroll, HR electronic systems, employee relations and employment law, and performance management.
Ms. Fox has been with PSL since 2010 and has over 30 years of experience in human resources. She has held the positions of Corporate HR Director, Vice President of Employee Relations and Vice President of Human Resources while working at PSL.
Prior to joining PSL, Ms. Fox worked in the human resource sector with Pennsylvania Blue Shield, AMISYS Synertech, and Prelude Services.
She is a graduate of Indiana University of Pennsylvania and holds a Master’s degree in Industrial Organizational Psychology from the University of Tennessee. She is a member of the Society of Human Resources Management and is President of the United Methodist WC Trust for Quincy Village.
Regional Vice President of Operations
Regional Vice President of Operations
Vice President of Resource Development
Maggie Bowley is responsible for leading Presbyterian Senior Living’s philanthropic endeavors in order to support the various programs, services and communities of the organization. To this role she brings 32 plus years of fundraising experience in a variety of organizations.
In this capacity, she leads the Resource Development team in the cultivation and stewardship of donors to Presbyterian Senior Living, the Partners in Mission program, special events and grant writing.
Vice President of Housing Operations
Ms. Crawl has almost 17 years of experience in affordable and market rate housing, providing expertise in various government funding programs including Section 8, 202, 236, RAD, LIHTC, HOME, Tenant and Project Based Vouchers, VASH and multi-layered subsidy. In her current position, she is responsible for the overall operation of Housing Management Corporation which provides housing and services for over 1200 residents within PSL’s footprint.
In this capacity, she provides leadership to a diverse team of professionals responsible for the highest quality of service, compliance with program requirements, growth of the portfolio and financial management. Prior to serving as Vice President of Housing Operations, Ms. Crawl held the positions of Corporate Director of Housing Operations, Manager of Housing Operations, Senior Compliance Manager and Area Manager.
Prior to PSL Ms. Crawl gained multiple years of experience working in both the operational and compliance capacity, which provide her with an advantage in affordable housing. She earned a degree while working full time and then began building a career in housing by obtaining her Pennsylvania Real Estate License while managing a senior and family community simultaneously.
She currently holds designations as an Assisted Housing Manager (AHM) from Quadel, Accredited Residential Manager (ARM) from the Institute of Real Estate Management, and Housing Credit Certified Professional (HCCP) from the National Association of Home Builders. Ms. Crawl became an Alumni of the prestigious Larry Minnix Leadership Academy this year when she successfully completed this Leading Age National Program.
Regional Vice President of Operations
Mr. Etchells has been associated with the health care industry for over thirty years, serving in positions of increasing responsibility including Nursing Home Administrator, Executive Director, Area Director of Operations and Regional Director of Operations. A native of central Pennsylvania, he received his undergraduate degree from the Pennsylvania State University and his Masters Degree in Geriatric Health Care Administration from the University of North Florida.
As a member of the Pennsylvania Board of Examiners of Nursing Home Administrators, the state NHA licensing board, he served as Chairman from 2010 to 2012. Active in LeadingAge, he is an alumnus of the Larry Minnix Leadership Academy.
In addition to his professional associations as a Fellow with the American College of Health Care Administrators and American College of Healthcare Executives, Mr. Etchells has served as an adjunct instructor of Health Care Administration at the Pennsylvania State University, Slippery Rock University and York College of Pennsylvania.
Vice President of Purposeful Living
Ms. Fenstermacher has over 24 years of experience in social work, healthcare and aging services and has been employed with PSL since 2005. She holds licenses as a masters’ social worker, nursing home administrator, personal care administrator and other certificates in memory support specific techniques. She has served PSL in the past as a Social Work Director, Assistant Executive Director, Nursing Home Administrator, Independent Living Manager, Personal Care Home Administrator and Corporate Director of Community Life. She is responsible for ensuring PSL’s services support the quality of life for residents and team members in alignment with the mission, vision and values. She ensures that stakeholders' voices are heard in program development and evaluation. She oversees the social workers, community life, chaplains, memory support, Thrive Wellness, fitness, independent living, resident empowerment, volunteers and customer satisfaction efforts across our CCRCs and stand-alone personal care homes.
Ms. Fenstermacher is a graduate of Rutgers University, with a master’s degree in Social Work- Administration, Planning and Policy Development. She graduated from Kutztown University with a bachelor’s degree in Social Work- generalist and minor in Psychology. She is involved in volunteer leadership positions in PA National Association of Social Workers and PA Voice. She also is engaged in Pioneer Network efforts to bring person-centered care to healthcare settings. She is an alumna of the Larry Minnix Leadership Academy through National LeadingAge. Ms. Fenstermacher enjoys being with her family as well as biking, yoga, meditating, gardening, reading and hiking in her free time.
Vice President of Sales and Marketing
Kristin Hambleton is responsible for the oversight, direction, and management of marketing, communications, and census development to ensure organizational goals are achieved. In this capacity she provides direction to the marketing and sales staff for all service levels in all Presbyterian Senior Living communities. In addition, she oversees lead management systems and establishes education and training programs for marketing/admissions personnel.
Prior to joining PSL, Kristin worked in the senior living sector with Willow Valley Communities and Continuum CRM. As Director of Sales for Willow Valley, she led the occupancy for several new expansion projects, increased occupancy within the community, and created a culture of collaboration within the organization. In her leadership capacity for the senior living software solution she helped build the company from the ground up covering all aspects of business development, sales and marketing on a national level.
A graduate of Susquehanna University with a BA in Communications , she is active in the Zeta Tau Alpha women’s fraternity. Kristin has been published in McKnights Long-Term Care News.
Vice President of Development
Malynda Hivner leads all aspects of real estate development for PSL. Her oversight includes site acquisition, land use, and zoning analysis, financial feasibility, packaging, grant writing, and closing; construction administration; and permanent conversation and transfer to operations. Ms. Hivner has been with PSL since 2007 and has served as Assistant Controller and VP/Controller-Community Based Housing.
Prior to joining PSL, Ms. Hivner worked in the finance sector. In these capacities she worked as a Staff Associate, Senior Associate, Senior Financial Analyst and Manager-Audit and Assurance.
A graduate of Shippensburg University, with a master’s in human resources from St. Frances University, she is active in the American Institute of Certified Public Accountants and the Pennsylvania Institute of Certified Public Accountants.
Vice President of Plant Operations and Assets
Casey Jones is responsible for leading the organization’s environmental services function to assure the provision of a clean, sanitary, safe and attractive environment for residents, family members, visitors and employees. In this capacity he provides direction for coordination of prevention plans and systems, disaster preparedness plans, overall community safety (resident and clients, employee and visitor), OSHA compliance, Physical Security, IT Infrastructure and equipment and all policies related to risk management and/or safety in conjunction with corporate and community staff as appropriate. In addition, Mr. Jones plans, directs, and coordinates activities concerned with construction and other capital projects for PSL. He is responsible for negotiation, maintenance and compliance of PSL property and liability insurances and manages projects of varying size and complexity to ensure compliance with construction documents, all applicable laws and regulations, Presbyterian Senior Living standards, work schedules and cost estimates.
Mr. Jones has been with PSL for 5 years and has served as Corporate Director of Environmental Services and Risk prior to his current position.
Prior to joining PSL, Mr. Jones served twenty-four years in the US Military, six years in active duty and eighteen years in the Army National Guard in positions of Battalion Chief Instructor, Public Affairs Senior NCO, Division HQ G3, Senior staff NCO (Master Sergeant). He has also worked in the Operations and Construction Management sector. In these capacities he worked in Operations Management and Sustainment, as Director of Construction Administration and as Executive Director of Facilities and Enterprise Risk Management.
A graduate of Elizabethtown College, with a Bachelor of Professional Studies in Business, he is active in South Central PA Task Force, The Hospital Association of PA, National Facilities Management & Technology, International Facility Management Association and Green Building Council.
Vice President of Clinical Excellence
Laura Kohler is responsible for leading Presbyterian Senior Living in the development of programs and services which improve the health and wellness of the people we serve, and positioning PSL as an attractive partner in the pre and post-acute health delivery continuums.
Vice President of Value Based Integration and Corporate Compliance
Mr. Krieger has been in the senior services field for over 17 years and currently is the Vice President of Value Based Integration and Corporate Compliance serving as Presbyterian Senior Living’s Corporate Compliance Officer. In this role, Mr. Krieger leads the organization’s journey towards value-based service provision and integration across all lines of business, focusing on innovative partnerships to maximize healthcare operations and to support seniors.
He has served Presbyterian Senior Living in several positions since 2007, including Executive Director of CCRC’s, Operations Reimbursement Manager, and Corporate Director of Value Based Reimbursement. With oversight of reimbursement methodologies, vendor management, managed care contracting, value based relationships and initiatives and corporate compliance Mr. Krieger strives to seamlessly integrate PSL’s portfolio of services into a cohesive continuum that will move dynamically with and successfully engage in a myriad of value based reimbursement methodologies.
He received his MBA from Point Park University and Bachelor’s degree in Management Science from the University of Pittsburgh. Mr. Krieger is active in LeadingAge PA and a graduate of the LeadingAge PA Fellows in Leadership. Mr. Krieger also provides presentations across the country at various Leadership summits and conferences on value based initiatives and programming.
Vice President of Technology
Prior to joining PSL, Bruce has spent the last 25+ years’ in the healthcare industry, working in the insurance, provider, PBM, and employer group, sectors. He has held various Information Technology and Business Operations senior leadership roles.
In his role at PSL, Mr. Shearer leads the development and alignment of PSL’s technology strategy and systems in coordination with the PSL strategic Plan. This includes evaluation and oversight of information technology systems, services, operations and activities for the organization, with a focus on enterprise-scale applications and integration of new and existing technology solutions.
Mr. Shearer also serves as the information security officer, ensuring that adequate cyber-security safe guards are in place and compliance with HIPAA/HITECH regulations.
Mr. Shearer is a graduate of the Pennsylvania College of Technology with a Computer Science degree. In his spare time, he can be found somewhere enjoying the outdoors.